FAQs
FAQs
Where are our sites located?
We have 2 sites - one in Ebbw Vale (indoor storage units and outdoor containers) and Tredegar (outdoor containers)
Ebbw Vale: Unit 2 Waun-y-Pound Industrial Estate, Ebbw Vale, NP23 6PL
What3Words: mulls.cooked.nicely
Tredegar: Crown Estate, Crown Avenue, Tredegar, NP22 4EE
What3Words: riper.outlast.sensibly
Payments
Your first payment for your chosen unit will come out on your move in day then every 4 weeks from that date.
We charge a £50 refundable deposit for all of our units which is taken at time of booking. This will be refunded once you have moved out and sent us a photo to confirm your unit is empty.
We charge a £50 refundable deposit for all of our units which is taken at time of booking. This will be refunded once you have moved out and sent us a photo to confirm your unit is empty.
There is a £15 late payment fee.
Is there a minimum rental period?
We offer flexible rolling terms and no long-term commitment.
What notice do I need to give?
What notice do I need to give?
We require 14 days notice prior to leaving your unit.
When can I access my storage unit?
You can access your unit 24 hours a day, 7 days a week, including bank holidays. No need to call ahead – your unique gate code gives you secure entry at any time.
Do the units have drive-up access?
Our outdoor containers on both of our sites offer direct drive-up access, so you can park right outside your unit for fast and easy loading.
Our indoor storage units at Ebbw Vale do not have drive-up access but we have ample parking and trolleys available to load and unload your goods.
Security
Our sites are protected by:
- 24/7 live-monitored CCTV
- Gated access
- Palisade security fencing
What can’t I store?
Please read our insurance page for a list of goods that are not able to be stored.
How to contact us
We are available via phone 01495364228 or email sales@aiselfstorage.co.uk Monday - Friday 9am-5pm